Pakistan Citizen's Portal
| Abbreviation | PCP |
|---|---|
| Formation | 28 October 2018 |
| Headquarters | Islamabad, Pakistan |
| Owner | Government of Pakistan |
Headed by | Prime Minister of Pakistan |
Parent organization | PM's Performance Delivery Unit (PMDU) |
| Website | https://citizenportal.gov.pk |
The Pakistan Citizen's Portal (PCP) is a nation-wide grievance management platform initially launched as a government-owned mobile application for the citizens of Pakistan through which they can lodge their complaints with the government.[1][2]
History[edit]
The Prime Minister of Pakistan, Imran Khan, launched Pakistan Citizen's Portal (PCP) in October 2018.[3] [4]
Functioning[edit]
The Pakistan Citizen's Portal operates under the Prime Minister's Performance Delivery Unit (PMDU).[5]
Other platforms[edit]
- The Pakistan Citizen's Portal launched its web-based services and helpline in September 2020.[6][7]
- In October 2020, manual complaint lodging facility was provided at the dashboards of government offices for illiterate and physically challenged people.[8]
Achievements[edit]
- The Pakistan Citizen's Portal was ranked as the second best government app in the World Government Summit held in Dubai, out of a total 4,646 mobile applications by 87 countries.[9][10]
See also[edit]
References[edit]
- ^ "PM Imran Khan launches 'Pakistan Citizen Portal'". www.thenews.com.pk. Retrieved 2021-12-07.
- ^ "Pakistan Citizens' Portal to redress public grievances and improve governance: PM Imran Khan". www.radio.gov.pk. Retrieved 2021-12-07.
- ^ "PM launches Pakistan Citizens' Portal to address public complaints". The Express Tribune. 2018-10-28. Retrieved 2021-12-07.
- ^ "What is the role of Pakistan Citizen Portal App?". Packages Guide. 2023-05-19. Retrieved 2023-06-04.
- ^ "PM launches Pakistan Citizens' Portal to address public complaints". The Express Tribune. 2018-10-28. Retrieved 2021-12-07.
- ^ "Web service of Pakistan Citizen Portal launched". The Nation. 2020-09-10. Archived from the original on 2020-12-07. Retrieved 2021-12-07.
- ^ "Info Minister inaugurates Pakistan Citizen Portal helpline". www.radio.gov.pk. Retrieved 2021-12-07.
- ^ "PM Imran directs authorities to provide manual complaint registration through PCP". The Express Tribune. 2020-10-08. Retrieved 2021-12-07.
- ^ Dawn.com (2019-02-13). "Pakistan Citizen's Portal app clinches 2nd spot at World Government Summit". DAWN.COM. Retrieved 2021-12-07.
- ^ "Pakistan Citizen Portal highlighted at World Government Summit". www.thenews.com.pk. Retrieved 2021-12-07.
Connecting citizens of Pakistan with their Government. Prime Minister's Performance Delivery Unit (PMDU) established in 2013 has been reorganized with a new RULES IN 2018